The owner manages billing from Settings → Billing: choosing a plan, updating the card and downloading invoices. Payments are handled by Stripe, and card details never reach our servers.
What counts
- Assets — each asset in the register. Obligations, plans and evidence on it are not counted separately. Deleted assets do not count.
- Seats — members plus open invitations.
- Packs — industry packs you applied. The generic pack is free.
At a limit
Adding past a limit is refused with a message naming the limit, whether you were adding by hand or importing. Everything already in the register is untouched, and alerts continue. Move up a plan, or remove what you no longer need.
If a payment fails
The owners are emailed at once, again after three days and again a week after that, and the billing screen shows a banner. If the card is fixed, the reminders stop. If it is not, the subscription is cancelled and the organisation returns to the trial plan. Your data is not deleted.