Educational content
Explainers about the problem, not about our buttons
Each one is worth reading even if you end up tracking all of this somewhere else. They are ordered — the first two are where most teams should start — but each stands on its own.
01MigrationFoundational
Getting off a spreadsheet without losing the history
How to map a column that holds three different dates, and what to do with the rows nobody can explain any more.
3 min read
02AlertingPractical
Choosing renewal lead times that are actually true
A permit that takes twelve weeks to process needs a twelve-week lead time, not a thirty-day reminder. How to find the real number.
3 min read
03AlertingPractical
Designing an escalation path people do not mute
Why an alert that fires twice trains everyone to ignore it, and how acknowledgement changes the arithmetic.
2 min read
04CompliancePractical
Recording evidence an inspector will accept
Pass, fail and conditional are equal outcomes. As-found and as-left values are the finding. Here is what a defensible evidence record contains.
2 min read
05ModellingAdvanced
Custom fields without building a second product
When a field belongs on the asset, when it belongs on the obligation, and when it belongs in the evidence record.
2 min read
06ModellingAdvanced
Calendar dates, timezones, and the 31st of March
Why an expiry is a calendar date rather than an instant, and what that means for sites in other countries.
3 min read
Looking for how to do something in the product rather than why it works that way? That lives in the help center, and the longer engineering notes live on the blog.
Ready to try it against your own register?
A pilot session works through these with your data rather than our examples, which is faster — the awkward cases are always yours. Bring the spreadsheet.
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